Contact Us


Our dedicated support team can be reached by various methods, including social media, linked below. If you’d like to contact us by using the form to the right, or any of the buttons to the bottom right of your screen, we’ll be sure to get back to you as quickly as possible. Our direct email is Please also add that email to your safe list to avoid our emails hiding away in your spam.

We also have a wonderful group on Facebook for the Moshi Community: Generation Moshi.


You can access our comprehensive Moshi portal here, where you’ll find everything you need, from articles on how to make the most of Moshi to a wide range of activities. This is your go-to destination for optimizing your Moshi experience and ensuring the utmost enjoyment.



You may find your answer on our detailed FAQs page. Here you’ll find information on everything from technical support to account questions. Our support team are here to help in case you can’t find what you’re looking for.

Social Channels

Our social channels are where you can follow along with all-things-Moshi, or connect with other dedicated Moshi fans. Plus, we’re always on hand to answer your comments or Direct Messages via the following:

Instagram      YouTube      Twitter      TikTok     Facebook     Pinterest  Linkedin