Moshi Profiles
Why do you ask for my child’s name and age and how will it be used?
When you sign up to Moshi for the first time, or if you update the app to our 7.0 version, we will ask you to create a profile by adding the name and age of each child. We assign an icon to easily identify each profile. It can be changed in Settings after onboarding is completed.
What are the benefits of creating a profile for my child?
Creating individual profiles for each child will enable us to tailor content recommendations for their age group, interests, and family’s needs, giving them the best possible experience with Moshi. They’ll be able to create their own playlists and favorites.
We added a sprinkle of Moshi Magic by allowing them now to choose an adorable Moshling for your profile picture as well.
What are you doing with the information I am entering?
This information is used to ensure that you enjoy using the app to the fullest extent possible. More information can be found here.
How do I edit the profile icon?
Your profile picture can be selected in your account settings.
- Tap the profile icon in the top left corner
- Select Manage profiles
- Choose the profile you want to edit
- Select an icon and Save
Can we have new profile icons?
We’ll be adding new icons periodically. Want to have a say on which icons are coming next? Join our Generation Moshi Facebook Group where you can submit your ideas and vote in our polls!
How do I edit my interests?
Once you have created your profile(s), you can always edit each profile’s interests by selecting the profile icon in the top left corner.
Select the topics you are interested in for each child, and Save.
To edit the interests for another profile, simply select the second profile and switch profiles.
How do I edit my child’s information?
- Tap the profile icon in the top left corner
- Select Manage profiles
- Choose the profile you want to edit
- Edit the name or date of birth
How do I delete a child’s profile?
The following steps will guide you through deleting a profile:
- Tap the profile icon in the top left corner
- Select Manage profiles
- Choose the profile you want to delete
- Select Delete profile
Important: When deleting a profile, you will remove all playlists and favorite tracks linked to this profile.
Why do you need a parental gate?
Parental gates present an adult-level task that must be completed in order to proceed. In apps aimed primarily at children, this has become a requirement.
Moshi has added the parental gate pop-up in 2 places:
– for free users when trying to access a subscription sign up
– for all users when accessing the Settings menu (from the profiles page)
The birth year needs to be between 16 and 100 years old to continue. (If you’re over 100, we don’t mind you fibbing!)