What can we help you with?
How can I cancel my subscription?
You can cancel your Moshi subscription by following the steps below:
If you signed up through our website:
Click the button below:
- Log in to your account
- Scroll down to subscription
- Click Cancel subscription
- Select Yes
You will receive an email confirming the cancellation and your status will be updated accordingly with the expiration date.
How to cancel your subscription via Apple, Google or Amazon can be found below:
You will need to ensure that you follow the directions and have canceled your subscription plan to ensure that no further fees are charged.
Important: Please note that for all platforms, subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period or trial.